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new zealand e-visa query whether it is a few years many times

travel problem description:as shown in figure, has got the visa, but not the query is a few years, many times a single long, shanghai visa center hand in material, said visa center will send mail, but has not received, help you a great god, thank you

answer:(1)

electronic sign have to wait for the mail, received mail who knows how long.

answer(2):

new zealand electronic sign can only see from the email, you can ask the visa center, if they did not ask the consulate.the bins or check your email.